DJC Support - Compassionate Care Services in Darwin

Overview

DJC Support is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through our online forms.

Last updated: December 2024

Information We Collect

Website Usage Information

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our website
Device type and operating system
Referral source (how you found our website)

Contact Information

When you contact us through our website forms or email, we collect the information you voluntarily provide, such as your name, email address, phone number, and message content.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to your inquiries and contact requests
Improving our website functionality and user experience
Analyzing website traffic and usage patterns
Ensuring website security and preventing fraud
Complying with legal obligations

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Analyze how our website is used
Improve website performance and functionality

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With your explicit consent
When required by law or legal process
To protect our rights, property, or safety
With trusted service providers who assist in website operations (under strict confidentiality agreements)

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

Request information about what personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt out of communications from us
File a complaint about our privacy practices

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

DJC Support

Phone: 0458 337 926

Location: Darwin, Northern Territory